We aim to provide professional and careful care. However, if you are not satisfied with our contact or approach, please let us know. We are happy to discuss the issue and work together on a solution.
1. Discuss your complaint with us
You can discuss your complaint with your GP or another team member. You can also easily fill in our digital complaint form. There is no need to hand it in – we receive it automatically and will handle your complaint.
In the form, you can indicate whether or not you would like us to contact you about your complaint. If you request contact or if something is unclear, we will get in touch. You will receive a response within one month, either by phone or in a meeting.
2. Can’t resolve it with us?
If you are not satisfied with the outcome, or if you prefer to speak with an independent party directly, you may contact the complaints committee we are affiliated with: